Customer Service Assistance
Deliver 5-star customer experiences without the 5-figure payroll.
Hire full-time, dedicated Customer Service Assistants from the Philippines. University-educated, English-fluent professionals with natural warmth and genuine empathy that turn every interaction into long-term loyalty.
Dedicated Remote Customer Service That Feels In-House
Your assistant works exclusively for you—using your tools (Zendesk, Gorgias, Intercom, Freshdesk, Slack, email, phone) under your brand name and within your preferred timezone.
From handling inquiries and resolving issues to processing orders and managing live chat, they consistently deliver first-contact resolution rates that outperform industry averages.
Key Highlights
- Crisp, neutral English accent—customers rarely detect offshore location
- Voice, chat, email, social media, and omnichannel support
- 24/7 coverage available with seamless shift hand-offs
- No recruitment fees, no hidden costs
- 30-day satisfaction guarantee with free replacement
Ideal for e-commerce brands, SaaS companies, fintech, healthcare providers, and any business where exceptional customer experience is a competitive advantage.
Stop overpaying for inconsistent freelancers or expensive local agents. Build a loyal, branded customer service team that scales with your business—at a fraction of the cost.
Ready to build your dedicated customer support team? Get started with NexaStaffs today.